FAQ
General
Is it legal to fly with CBD?
Yes you can. The TSA has stated that CBD products containing less than 0.3% THC and made legal under the Farm Bill are safe to fly with. You can safely travel with The Pickle Stick anywhere within the United States.
Are your products lab tested?
Yes, all of our products are 3rd party batch tested for purity and potency. Click here to go to our Lab Tests page.
Product Questions
What is The Pickle Stick?
The Pickle Stick is your newest pickleball companion to help you feel your best on and off the court.
It's all-natural, mess free, and is designed to work wonders when you put it on your knees, shoulders, back, and anywhere on your body that needs extra TLC.
When should I use The Pickle Stick?
We crafted The Pickle Stick to be used before and after you play pickleball.
Does The Pickle Stick smell like a pickle?
As you can imagine, we get this one a lot. Though we love pickles, we don't want to smell like one. The Pickle Stick combines peppermint and rosemary for a refreshing, uplifting scent.
How do I use The Pickle Stick?
Step 1: Uncap.
Step 2: Squeeze base.
Step 3: Apply where needed. We recommend starting with the knees, shoulders, back, and elbows.
Step 4: Go play all day.
Will The Pickle Stick make be better at pickleball?
We *legally* can't guarantee you'll win more matches. But when your body feels great, it's much easier to play at the top of your game. This we know for sure.
Shipping & Returns
Do you offer free shipping?
Yes, all orders $50 and over ship free!
What’s your return and refund policy?
our satisfaction is our top priority. If you are not fully satisfied with your purchase, please reach out to us at hello@jimboandjules.com. We will make it right but first we’d love to learn how we can improve. We will accept returns and process refunds within 30 days of purchase.
What shipping methods do you offer?
We offer USPS First Class and USPS Priority shipping. All orders are shipped within 1-3 business days.
What if my package says it hasn't moved?
Check your tracking number for the most recent updates and if your package still hasn’t moved email us at hello@jimboandjules.com so we can work together to make sure you get your products.
Do you ship internationally?
At this time, we only ship domestically within the United States. We're always looking to expand our offerings, so please check back here for updates.
Get in touch
Have questions about your order, or a general enquiry?